Relia HomeCare

Privacy Policy

Relia Homecare LLC
Effective Date: __________________

Relia Homecare LLC (“Relia Homecare,” “Company,” “we,” “us,” or “our”) values the privacy of clients, representatives, and website visitors. This Privacy Policy explains how information is collected, used, stored, and disclosed in a manner that supports service delivery while protecting the Company’s operational and legal interests in accordance with Georgia and applicable federal law.

1. Information We Collect

Relia Homecare LLC may collect information that is necessary or appropriate to operate our business and provide services, including:

a. Personal Information

  • Name, address, phone number, email
  • Emergency contact and authorized representative details
  • Service-related and administrative information

b. Service-Related Information

Limited non-medical information provided by the client or representative for the purpose of coordinating services. Relia Homecare does not provide medical care and does not rely on this information for medical decision-making.

c. Website & Technical Information

When visiting our website, we may collect technical data such as IP address, browser type, device information, and usage patterns for security, analytics, and operational purposes.

2. How Information Is Used

Relia Homecare LLC may use collected information at its discretion to:

  • Provide, manage, and coordinate services
  • Communicate with clients or authorized parties
  • Maintain records and comply with legal requirements
  • Improve operations, quality, and website functionality
  • Protect the safety, rights, and interests of the Company

The Company does not sell personal information.

3. Information Sharing & Disclosure

Relia Homecare LLC reserves the right to disclose information when the Company determines disclosure is:

  • Authorized by the client or legal representative
  • Required by law, regulation, or government request
  • Necessary for service coordination, safety, or compliance
  • Needed to protect the Company’s legal rights, property, or operations

Disclosure decisions are made at the Company’s sole discretion within legal limits.

4. Data Security & Safeguards

Relia Homecare LLC uses reasonable administrative and physical safeguards to protect information.

However, no system can be guaranteed to be completely secure, and the Company makes no warranties regarding absolute data security.

5. Access & Correction Requests

Requests to access or correct information may be submitted; however:

  • Requests are subject to verification
  • The Company may deny or limit requests as permitted by law
  • Certain records may be retained or withheld for legal, regulatory, or operational reasons

6. Website Cookies & Analytics

Relia Homecare LLC may use cookies or analytics tools to improve website performance and security. The Company does not guarantee full website availability or error-free operation.

Users may manage cookie preferences through browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. Relia Homecare LLC assumes no responsibility or liability for the privacy practices, content, or security of external sites.

8. Children’s Privacy

The Company does not knowingly collect personal information from children under 13 through its website. Any information received inadvertently will be handled at the Company’s discretion.

9. Data Retention

Relia Homecare LLC retains information as long as the Company determines necessary for service, legal, regulatory, or business purposes, in accordance with Georgia law.

10. Changes to This Privacy Policy

Relia Homecare LLC reserves the right to modify this Privacy Policy at any time without prior notice.

Changes will be effective immediately upon posting.
Continued use of the website or services constitutes acceptance of the updated policy.

11. L.imitation of Liability

To the fullest extent permitted by Georgia law, Relia Homecare LLC shall not be liable for:

  • Unauthorized access beyond the Company’s reasonable control
  • Third-party actions or technology failures
  • Indirect or consequential damages related to data use

12. Governing Law

This Privacy Policy is governed exclusively by the laws of the State of Georgia.

13. Contact Information

Questions regarding this Privacy Policy may be directed to:

Relia Homecare LLC